Embattled MTN Group CEO Ralph Mupita has moved swiftly to allay employees’ concerns following allegations from multiple sources against his leadership, favouritism and under-performance of the group.
He told staff the company had governance processes in place to address all employee matters, including those concerning senior leadership.
This comes after reports there was a revolt from executives at Africa’s biggest mobile network operator who are unhappy about Mupita’s leadership style, what they perceive as lack of accountability and favouritism.
In a note to employees on Monday, Mupita said: “Some of you may have seen the Sunday Times article yesterday in which various allegations were made about our company. I thought it was important that you hear directly from me about our position on the matters raised in the article.”
Mupita said these matters were being addressed by the MTN board.
He said the board was going through the necessary processes to understand the matters. He reminded staff of MTN’s communication policy and where to address any queries.
“Again, we are committed to continuing working in the best interest of our stakeholders, including yourselves, our valued MTNers. As the group board works through its processes, I encourage all of us to remain focused on delivering on our operational strategic priorities,” Mupita wrote.
Last week, sources told Sunday Times Mupita’s close relationship with a top female group executive was  at the heart of the issue, with accusations that he dishes out favours to her and has even tried to illegally usurp some of their executive responsibilities and hand them over to the executive, whose name is known to the Sunday Times.
So serious is the matter that it was discussed in a group board meeting held in China this year. It is also at the centre of an anonymous complaint laid by a whistle-blower, which has prompted the board to appointment a law firm to investigate this and other allegations, including that a culture of fear permeates the company.
Multiple sources in and outside the group have said the board was divided and some executives were strongly pushing back against Mupita.
Another source said Mupita was on “borrowed time”, especially given the poor financial performance of the group. Mupita joined MTN in 2018 as CFO and became CEO in September 2020 on a five-year contract.
Also Read:Â MTN hit by leadership turmoil as Group CEO is fingered for favouritism
Meanwhile, Ralph Mupita is looking ahead with a strategy to go big on smart partnerships in the coming years as MTN looks to consolidating gains made in Africa’s digital transformation journey over the last 30 years of its operations on the continent.
